Last updated: 23 July 2026
Pharmacy Weight Loss Norland | GPhC Registration No: 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Norland is a GPhC registered online pharmacy weight loss clinic serving patients in Norland, UK. We are committed to protecting your personal information and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.
Pharmacy Weight Loss Norland operates as a registered online pharmacy. For all data-related matters, we act as the Data Controller responsible for your personal information. You can contact us at any time using the details provided at the end of this policy.
To provide safe and effective pharmacy services, we may collect the following categories of personal information:
Personal Identification Data: Full name, date of birth, gender, address, phone number, and email address.
Health and Medical Data: Medical history, current medications, weight, BMI, health conditions, and any other clinical information relevant to your weight loss treatment.
Order and Transaction Data: Prescription details, order history, payment information, and delivery preferences.
Technical Data: IP address, browser type, pages visited, and session duration when you use our website.
Health data is classified as special category data under UK GDPR and is treated with the highest level of care and protection.
We use your personal data for the following purposes:
To assess your suitability for weight loss treatments through our pharmacist-led consultation process. All orders are reviewed and must be approved by a qualified pharmacist before dispatch. Once approved, orders are typically dispatched within 1 working day.
To fulfil and manage your orders, including processing payments and arranging delivery of your medication.
To maintain accurate patient records and ensure continuity of safe pharmaceutical care.
To communicate with you regarding your orders, treatment progress, or any clinical concerns.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services as permitted under UK GDPR Article 9(2)(h) for special category health data.
Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device when you visit our website.
We use essential cookies necessary for the website to function, as well as analytical cookies to monitor website performance. We do not use cookies to track you across other websites or for advertising profiling purposes.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only where necessary and on a strictly controlled basis, including:
Delivery Partners: To fulfil the dispatch of your medication to your address.
Payment Processors: To securely handle your payment transactions.
Healthcare Professionals: Where clinically necessary, such as communicating with your GP if required for your safety.
Regulatory Bodies: Including the GPhC or other authorities where we are legally required to disclose information.
All third parties we work with are required to handle your data securely and in compliance with applicable data protection law.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer where required by law. After this period, data is securely deleted or anonymised.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, object to or restrict certain processing, and request a portable copy of your data. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.
If you have any questions about this privacy policy, how we handle your personal data, or wish to exercise your rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Pharmacy Weight Loss Norland
GPhC No: 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk